Our policy documents

Here you can download any document associated to the policy you have purchased through Fish Insurance.

To help you make the best, most informed decision about your insurance needs we have made all of our full policy documents available to download. We recommend you read these carefully, noting in particular any limits or exclusions that may apply.

All the PDF files below are available to view in increased/decreased font sizes by simply clicking on the + or – buttons on the top menu bar. When printing, all our documents have been setup at A4 for your convenience.

If you have any questions we would be happy to help

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Prosthetic or Orthotic Insurance Documents

For policies starting from, or renewing on 1st January 2025

⭳ Policy Wording – Prosthetic or Orthotic Insurance
⭳ Insurance Product Information Document (IPID) – Prosthetic or Orthotic Insurance
⭳ Terms of Business

For policies starting from, or renewing on 1st January 2024

⭳ Policy Wording – Prosthetic or Orthotic Insurance
⭳ Insurance Product Information Document (IPID) – Prosthetic or Orthotic Insurance
⭳ Terms of Business

For policies starting from, or after, 1st February 2023 or renewed after 1st March 2023

⭳ Policy Wording – Prosthetic or Orthotic Insurance
⭳ Insurance Product Information Document (IPID) – Prosthetic or Orthotic Insurance
⭳ Terms of Business

For policies starting from, or after, 1st January 2021 or renewed after 1st January 2021

⭳ Policy Wording – Prosthetic or Orthotic Insurance
⭳ Insurance Product Information Document (IPID) – Prosthetic or Orthotic Insurance
⭳ Terms of Business

Car Insurance Documents

For policies starting from, or renewing on 1st January 2024

⭳ Policy Wording – Car Insurance
⭳ Policy Wording – Excess Protection
⭳ Insurance Product Information Document (IPID) – Car Insurance
⭳ Insurance Product Information Document (IPID) – Legal Expenses Insurance
⭳ Insurance Product Information Document (IPID) – Excess Protection
⭳ Terms of Business

For policies starting from, or after, 1st September 2023, or renewed on or after 1st October 2023

⭳ Policy Wording – Car Insurance
⭳ Insurance Product Information Document (IPID) – Car Insurance
⭳ Insurance Product Information Document (IPID) – Legal Expenses Insurance
⭳ Insurance Product Information Document (IPID) – Excess Protection
⭳ Terms of Business

⭳ PCL Pre-Contract Agreement

For policies starting from, or after, 1st April 2023 or renewed after 1st April 2023

⭳ Policy Wording – Car Insurance
⭳ Insurance Product Information Document (IPID) – Car Insurance
⭳ Insurance Product Information Document (IPID) – Legal Expenses Insurance
⭳ Insurance Product Information Document (IPID) – UK Breakdown & Recovery Cover
⭳ Insurance Product Information Document (IPID) – Temporary EU Breakdown & Recovery Cover
⭳ Insurance Product Information Document (IPID) – Excess Protection
⭳ Terms of Business

For policies starting from, or after, 2nd February 2023 or renewed after 22nd February 2023

⭳ Policy Wording – Car Insurance
⭳ Insurance Product Information Document (IPID) – Car Insurance
⭳ Insurance Product Information Document (IPID) – Legal Expenses Insurance
⭳ Insurance Product Information Document (IPID) – UK Breakdown & Recovery Cover
⭳ Insurance Product Information Document (IPID) – Temporary EU Breakdown & Recovery Cover
⭳ Policy Wording – Excess Protection
⭳ Insurance Product Information Document (IPID) – Excess Protection
⭳ Terms of Business

Mobility Scooter & Powerchairs Insurance Documents

For policies starting from, or renewing on 1st January 2025

⭳ Policy Wording – Mobility Scooter Lite Insurance
⭳ Policy Wording – Mobility Scooter Standard Insurance
⭳ Policy Wording – Mobility Scooter Extra Insurance
⭳ Insurance Product Information Document (IPID) – Mobility Scooter Lite Insurance
⭳ Insurance Product Information Document (IPID) – Mobility Scooter Standard Insurance
⭳ Insurance Product Information Document (IPID) – Mobility Scooter Extra Insurance
⭳ Terms of Business

For Extra policies starting from, or renewing on 5th September 2024

⭳ Policy Wording – Mobility Scooter Extra Insurance
⭳ Insurance Product Information Document (IPID) – Mobility Scooter Extra Insurance
⭳ Terms of Business

For policies starting from, or renewing on 1st January 2024

⭳ Policy Wording – Mobility Scooter Lite Insurance
⭳ Policy Wording – Mobility Scooter Standard Insurance
⭳ Policy Wording – Mobility Scooter Extra Insurance
⭳ Insurance Product Information Document (IPID) – Mobility Scooter Lite Insurance
⭳ Insurance Product Information Document (IPID) – Mobility Scooter Standard Insurance
⭳ Insurance Product Information Document (IPID) – Mobility Scooter Extra Insurance
⭳ Terms of Business

For policies start from, or after 1st September 2023 or renewed after 1st October 2023

⭳ Policy Wording – Mobility Scooter Lite Insurance
⭳ Policy Wording – Mobility Scooter Standard Insurance
⭳ Policy Wording – Mobility Scooter Extra Insurance
⭳ Insurance Product Information Document (IPID) – Mobility Scooter Lite Insurance
⭳ Insurance Product Information Document (IPID) – Mobility Scooter Standard Insurance
⭳ Insurance Product Information Document (IPID) – Mobility Scooter Extra Insurance
⭳ Terms of Business

For policies starting from, or after 6th March 2023 or renewed after 1st May 2023

⭳ Policy Wording – Mobility Scooter Lite Insurance
⭳ Policy Wording – Mobility Scooter Standard Insurance
⭳ Policy Wording – Mobility Scooter Extra Insurance
⭳ Insurance Product Information Document (IPID) – Mobility Scooter Lite Insurance
⭳ Insurance Product Information Document (IPID) – Mobility Scooter Standard Insurance
⭳ Insurance Product Information Document (IPID) – Mobility Scooter Extra Insurance
⭳ Terms of Business

For policies starting from, or after, 1st January 2021 or renewed after 1st January 2021

⭳ Policy Wording – Mobility Scooter Lite Insurance (Policies purchased after 1st April 2021)
⭳ Policy Wording – Mobility Scooter Lite Insurance (Policies purchased between 1st January 2021 and 31st March 2021)
⭳ Policy Wording – Mobility Scooter Standard Insurance
⭳ Policy Wording – Mobility Scooter Extra Insurance
⭳ Insurance Product Information Document (IPID) – Mobility Scooter Lite Insurance
⭳ Insurance Product Information Document (IPID) – Mobility Scooter Standard Insurance
⭳ Insurance Product Information Document (IPID) – Mobility Scooter Extra Insurance
⭳ Terms of Business

Mobility Scooter & Powerchairs Warranty Documents

For policies starting from, or renewing on 1st January 2025

⭳ Policy Wording – Mobility Scooter Warranty
⭳ Insurance Product Information Document (IPID) – Mobility Scooter Warranty
⭳ Terms of Business

For policies starting from, or renewing on 1st January 2024

⭳ Policy Wording – Mobility Scooter Warranty
⭳ Insurance Product Information Document (IPID) – Mobility Scooter Warranty
⭳ Terms of Business

For policies starting from, or after, 2nd March 2023 or renewed after 1st April 2023

⭳ Policy Wording – Mobility Scooter Warranty
⭳ Insurance Product Information Document (IPID) – Mobility Scooter Warranty
⭳ Terms of Business

For policies starting from, or after, 1st January 2021 or renewed after 1st January 2021

⭳ Policy Wording – Mobility Scooter Warranty
⭳ Insurance Product Information Document (IPID) – Mobility Scooter Warranty
⭳ Terms of Business

Disability Equipment Insurance (inc. Stairlifts) Documents

For policies starting from, or renewing on 1st January 2025

⭳ Policy Wording – Disability Equipment Insurance
⭳ Insurance Product Information Document (IPID) – Disability Equipment Insurance
⭳ Terms of Business

For policies starting from, or renewing on 1st January 2024

⭳ Policy Wording – Disability Equipment Insurance
⭳ Insurance Product Information Document (IPID) – Disability Equipment Insurance
⭳ Terms of Business

For policies starting from, or after, 2nd February 2023 or renewed after 2nd February 2023

⭳ Policy Wording – Disability Equipment Insurance
⭳ Insurance Product Information Document (IPID) – Disability Equipment Insurance
⭳ Terms of Business

For policies starting from, or after, 1st January 2021 or renewed after 1st January 2021

⭳ Policy Wording – Disability Equipment Insurance
⭳ Insurance Product Information Document (IPID) – Disability Equipment Insurance
⭳ Terms of Business

For policies starting from, or after, 31st December 2020 or renewed after 31st December 2020

⭳ Policy Wording – Disability Equipment Insurance
⭳ Insurance Product Information Document (IPID) – Disability Equipment Insurance
⭳ Terms of Business

Disability Equipment (inc. Stairlifts) Warranty Documents

For policies starting from, or renewing on 1st January 2025

⭳ Policy Wording – Disability Equipment Warranty
⭳ Insurance Product Information Document (IPID) – Disability Equipment Warranty
⭳ Terms of Business

For policies starting from, or renewing on 1st January 2024

⭳ Policy Wording – Disability Equipment Warranty
⭳ Insurance Product Information Document (IPID) – Disability Equipment Warranty
⭳ Terms of Business

For policies starting from, or after, 2nd March 2023 or renewed after 1st April 2023

⭳ Policy Wording – Disability Equipment Warranty
⭳ Insurance Product Information Document (IPID) – Disability Equipment Warranty
⭳ Terms of Business

For policies starting from, or after, 1st January 2021 or renewed after 1st January 2021

⭳ Policy Wording – Disability Equipment Warranty
⭳ Insurance Product Information Document (IPID) – Disability Equipment Warranty
⭳ Terms of Business

Lifts & Hoists Warranty Documents

For policies starting from, or renewing on 1st January 2025

⭳ Policy Wording – Lifts & Hoists Warranty
⭳ Insurance Product Information Document (IPID) – Lifts & Hoists Warranty
⭳ Terms of Business

For policies starting from, or renewing on 1st January 2024

⭳ Policy Wording – Lifts & Hoists Warranty
⭳ Insurance Product Information Document (IPID) – Lifts & Hoists Warranty
⭳ Terms of Business

For policies starting from, or after, 2nd March 2023 or renewed after 1st April 2023

⭳ Policy Wording – Lifts & Hoists Warranty
⭳ Insurance Product Information Document (IPID) – Lifts & Hoists Warranty
⭳ Terms of Business

For policies starting from, or after, 1st January 2021 or renewed after 1st January 2021

⭳ Policy Wording – Lifts & Hoists Warranty
⭳ Insurance Product Information Document (IPID) – Lifts & Hoists Warranty
⭳ Terms of Business

Walking Aid Insurance Documents

For policies starting from, or renewing on 1st January 2025

⭳ Policy Wording – Walking Aid Insurance
⭳ Insurance Product Information Document (IPID) – Walking Aid Insurance
⭳ Terms of Business

For policies starting from, or renewing on 1st January 2024

⭳ Policy Wording – Walking Aid Insurance
⭳ Insurance Product Information Document (IPID) – Walking Aid Insurance
⭳ Terms of Business

For policies starting from, or after, 13th February 2023 or renewed after 13th February 2023

⭳ Policy Wording – Walking Aid Insurance
⭳ Insurance Product Information Document (IPID) – Walking Aid Insurance
⭳ Terms of Business

Basic Protect Insurance Documents

For policies starting from, or renewing on 1st January 2025

⭳ Policy Wording – Basic Protect Insurance
⭳ Insurance Product Information Document (IPID) – Basic Protect Insurance
⭳ Terms of Business

For policies starting from, or renewing on 1st January 2024

⭳ Policy Wording – Basic Protect Insurance
⭳ Insurance Product Information Document (IPID) – Basic Protect Insurance
⭳ Terms of Business

For policies starting from, or after, 8th March 2023 or renewed after 1st May 2023

⭳ Policy Wording – Basic Protect Insurance
⭳ Insurance Product Information Document (IPID) – Basic Protect Insurance
⭳ Terms of Business

Care Protect Insurance Documents

For policies starting from, or renewing on 1st January 2025

⭳ Policy Wording – Care Protect Insurance
⭳ Insurance Product Information Document (IPID) – Care Protect Insurance
⭳ Legal Costs & Expenses Insurance Product Information Document (IPID) – Care Protect Insurance
⭳ Terms of Business

For policies starting from, or renewing on 1st January 2024

⭳ Policy Wording – Care Protect Insurance
⭳ Insurance Product Information Document (IPID) – Care Protect Insurance
⭳ Legal Costs & Expenses Insurance Product Information Document (IPID) – Care Protect Insurance
⭳ Terms of Business

For policies starting from, or after, 8th March 2023 or renewed after 1st May 2023

⭳ Policy Wording – Care Protect Insurance
⭳ Insurance Product Information Document (IPID) – Care Protect Insurance
⭳ Legal Costs & Expenses Insurance Product Information Document (IPID) – Care Protect Insurance
⭳ Terms of Business

Healthcare Protect Insurance Documents

Healthcare Protect

For policies starting from, or renewing on 1st January 2025

⭳ Policy Wording – Healthcare Protect Insurance
⭳ Insurance Product Information Document (IPID) – Healthcare Protect Insurance
⭳ Legal Costs & Expenses Insurance Product Information Document (IPID) – Healthcare Protect Insurance
⭳ Terms of Business

Employee Protect

⭳ Policy Wording – Employee Protect Insurance
⭳ Insurance Product Information Document (IPID) – Employee Protect Insurance
⭳ Terms of Business

For policies starting from, or renewing on 1st January 2024

⭳ Policy Wording – Healthcare Protect Insurance
⭳ Insurance Product Information Document (IPID) – Healthcare Protect Insurance
⭳ Legal Costs & Expenses Insurance Product Information Document (IPID) – Healthcare Protect Insurance
⭳ Terms of Business

Employee Protect

⭳ Policy Wording – Employee Protect Insurance
⭳ Insurance Product Information Document (IPID) – Employee Protect Insurance
⭳ Terms of Business

For policies starting from, or after, 8th March 2023 or renewed after 1st May 2023

⭳ Policy Wording – Healthcare Protect Insurance
⭳ Insurance Product Information Document (IPID) – Healthcare Protect Insurance
⭳ Legal Costs & Expenses Insurance Product Information Document (IPID) – Healthcare Protect Insurance
⭳ Terms of Business

Employee Protect

⭳ Policy Wording – Employee Protect Insurance
⭳ Insurance Product Information Document (IPID) – Employee Protect Insurance
⭳ Terms of Business

Employee Protect

⭳ Policy Wording – Employee Protect Insurance
⭳ Insurance Product Information Document (IPID) – Employee Protect Insurance
⭳ Terms of Business

Manual Wheelchair Insurance Documents

For policies starting from, or renewing on 1st January 2025

⭳ Policy Wording – Manual Wheelchair
⭳ Insurance Product Information Document (IPID) – Manual Wheelchair
⭳ Terms of Business

For policies starting from, or renewing on 1st January 2024

⭳ Policy Wording – Manual Wheelchair
⭳ Insurance Product Information Document (IPID) – Manual Wheelchair
⭳ Terms of Business

For policies starting from, or after, 6th March 2023 or renewed after 1st May 2023

⭳ Policy Wording – Manual Wheelchair
⭳ Insurance Product Information Document (IPID) – Manual Wheelchair
⭳ Terms of Business

For policies starting from, or after, 1st January 2021 or renewed after 1st January 2021

⭳ Policy Wording – Manual Wheelchair
⭳ Insurance Product Information Document (IPID) – Manual Wheelchair
⭳ Terms of Business

Carer & Personal Assistant Insurance Documents

For policies starting from, or renewing on 1st January 2025

⭳ Policy Wording – Carer & Personal Assistant Insurance
⭳ Insurance Product Information Document (IPID) – Carer & Personal Assistant Insurance
⭳ Terms of Business

For policies starting from, or renewing on 1st January 2024

⭳ Policy Wording – Carer & Personal Assistant Insurance
⭳ Insurance Product Information Document (IPID) – Carer & Personal Assistant Insurance
⭳ Terms of Business

For policies starting from, or after, 6th March 2023 or renewed after 1st May 2023

⭳ Policy Wording – Carer & Personal Assistant Insurance
⭳ Insurance Product Information Document (IPID) – Carer & Personal Assistant Insurance
⭳ Terms of Business

Adapted Home Insurance Documents

For policies starting from, or after, 1st January 2021 or renewed after 1st January 2021

⭳ Policy Wording – Adapted Home Insurance
⭳ Insurance Product Information Document (IPID) – Family Legal Costs
⭳ Insurance Product Information Document (IPID) – Home Insurance
⭳ Terms of Business

Easy Bike Insurance Documents

For policies starting from, or renewing on 1st January 2024

⭳ Policy Wording – Easy Bike Insurance
⭳ Insurance Product Information Document (IPID) – Easy Bike Insurance
⭳ Terms of Business

For policies starting from, or after, 3rd February 2023 or renewed after 3rd February 2023

⭳ Policy Wording – Easy Bike Insurance
⭳ Insurance Product Information Document (IPID) – Easy Bike Insurance
⭳ Terms of Business

For policies starting from, or after, 1st January 2021 or renewed after 1st January 2021

⭳ Policy Wording – Easy Bike Insurance
⭳ Insurance Product Information Document (IPID) – Easy Bike Insurance
⭳ Terms of Business

Golf Buggy Insurance Documents

For policies starting from, or renewing on 1st January 2024

⭳ Policy Wording – Golf Buggy Insurance
⭳ Insurance Product Information Document (IPID) – Golf Buggy Insurance
⭳ Terms of Business

For policies starting from, or after, 3rd February 2023 or renewed after 3rd February 2023

⭳ Policy Wording – Golf Buggy Insurance
⭳ Insurance Product Information Document (IPID) – Golf Buggy Insurance
⭳ Terms of Business

For policies starting from, or after, 1st January 2021 or renewed after 1st January 2021

⭳ Policy Wording – Golf Buggy Insurance
⭳ Insurance Product Information Document (IPID) – Golf Buggy Insurance
⭳ Terms of Business

NHS Powered Wheelchair Insurance Documents

For policies starting from, or renewing on 1st January 2025

⭳ Policy Wording – NHS Powered Basic Insurance
⭳ Policy Wording – NHS Powered Plus Insurance
⭳ Insurance Product Information Document (IPID) – NHS Powered Basic Insurance
⭳ Insurance Product Information Document (IPID) – NHS Powered Plus Insurance
⭳ Terms of Business

For policies starting from, or renewing on 5th September 2024

⭳ Policy Wording – NHS Powered Basic Insurance
⭳ Policy Wording – NHS Powered Plus Insurance
⭳ Insurance Product Information Document (IPID) – NHS Powered Basic Insurance
⭳ Insurance Product Information Document (IPID) – NHS Powered Plus Insurance
⭳ Terms of Business

For policies starting from, or renewing on 1st January 2024

⭳ Policy Wording – NHS Powered Basic Insurance
⭳ Policy Wording – NHS Powered Plus Insurance
⭳ Insurance Product Information Document (IPID) – NHS Powered Basic Insurance
⭳ Insurance Product Information Document (IPID) – NHS Powered Plus Insurance
⭳ Terms of Business

For policies start from, or after 1st September 2023 or renewed after 1st October 2023

⭳ Policy Wording – NHS Powered Basic Insurance
⭳ Policy Wording – NHS Powered Plus Insurance
⭳ Insurance Product Information Document (IPID) – NHS Powered Basic Insurance
⭳ Insurance Product Information Document (IPID) – NHS Powered Plus Insurance
⭳ Terms of Business

For policies starting from, or after, 6th March 2023 or renewed after 1st May 2023

⭳ Policy Wording – NHS Powered Basic Insurance
⭳ Policy Wording – NHS Powered Plus Insurance
⭳ Insurance Product Information Document (IPID) – NHS Powered Basic Insurance
⭳ Insurance Product Information Document (IPID) – NHS Powered Plus Insurance
⭳ Terms of Business

NHS Manual Wheelchair Insurance Documents

For policies starting from, or renewing on 1st January 2024

⭳ Policy Wording – NHS Manual Wheelchair
⭳ Insurance Product Information Document (IPID) – NHS Manual Wheelchair
⭳ Terms of Business

For policies starting from, or after, 6th March 2023 or renewed after 1st May 2023

⭳ Policy Wording – NHS Manual Wheelchair
⭳ Insurance Product Information Document (IPID) – NHS Manual Wheelchair
⭳ Terms of Business

For policies starting from, or after, 1st January 2021 or renewed after 1st January 2021

⭳ Policy Wording – NHS Manual Wheelchair
⭳ Insurance Product Information Document (IPID) – NHS Manual Wheelchair
⭳ Terms of Business