What it covers

• Cover for accidental damage to third party property or accidental injury to third parties arising from use of the wheelchair.
• Up to the policy limit for any one occurrence.

What it covers

• The recovery of the user and scooter/powerchair if it breaks down, the service provided by Vehicle Rescue Network Limited.
• The maximum distance is a 19-mile journey from the location of the breakdown.
• Whilst the recovery operator cannot provide assistance to physically move a customer from their chair, they will always provide a suitable vehicle to retrieve them and their machine (e.g., a wheelchair adapted taxi).

Due to certain limitations of lifting equipment and personal training, service cannot be given to persons who require medical assistance in transferring from their vehicles to the recovery vehicle.

What it covers

• Following a breakdown reasonable expenses to get you and the wheelchair home.
• Limit any one claim £100.
• The maximum total benefit payable in any one policy year is £200.
• You would be initially required to pay these expenses and then claim them back against the policy.

Limitations and exclusions apply, please refer to the Policy Wording and Insurance Product Information Document (IPID) found here

What it covers

•  The geographical limits* of the policy will extend to worldwide in respect of loss or damage (Powered Plus only) and third party liability only, for a maximum period of up to 21 days whilst the powered wheelchair is temporarily outside the geographical limits.

*Geographical limits: England, Scotland, Wales, Northern Ireland and the Isle of Man.

Limitations and exclusions apply, please refer to the Policy Wording and Insurance Product Information Document (IPID) found here

What it covers

• Accidental and malicous damage.
• Fire, which could be accidental or the result of arson.
• Storm, which are incidents caused by the elements and are unavoidable.
• Damage as a result of a flood as long as you’ve taken every precaution to safeguard your power wheelchair.
• Theft or attempted theft. This must be forcible. For example, if you leave your power wheelchair with the key in the ignition then no cover would be in force if it was stolen.

Limitations and exclusions apply, please refer to the Policy Wording and Insurance Product Information Document (IPID) found here

What it covers

• The cost of hiring alternative equipment in the event of your wheelchair requiring a repair or replacement.
• You must ask for our approval prior to hiring the equipment.

What it covers

• New for old replacement applies only to manual or powered wheelchairs less than two years old (or less than three years old in respect of accidental damage claims only) at the time of the incident that leads to a total loss claim where you have owned the manual or powered wheelchair from new or purchased it as new (i.e. it has never been previously owned by any other person (ex-demonstration model)).

Limitations and exclusions apply, please refer to the Policy Wording and Insurance Product Information Document (IPID) found here

What it covers

• In the event of the user being mugged or assaulted using the insured Item(s)
  necessitating hospital in-patient care, up to the policy limit of £250, subject to satisfactory doctors/police reports being provided.

Limitations and exclusions apply, please refer to the Policy Wording and Insurance Product Information Document (IPID) found here

What it covers

• Personal effects if they are lost, damaged or stolen as a result of an insured event to the power wheelchair.

Limitations and exclusions apply, please refer to the Policy Wording and Insurance Product Information Document (IPID) found here